Delivery Info


North Island Delivery Times and Charges

                                                      Time     Cost
   Standard           1-2 working days following dispatch    $11.99
      Rural            2-3 working days following dispatch    $11.99
   Saturday           overnight, non-rural address only    $18.99


South Island Delivery times and Charges

   Delivery                                                       Time     Cost
   Standard        2-3 working days following dispatch    $17.99
      Rural        3-4 working days following dispatch    $17.99


Upon dispatch, tracking link will be sent to your email address. If you have not received this please email

Due to the nature of our gift boxes, all parcels are sent with a 'signature required'. This means that someone must be home to sign for the parcel. If no one is home, the courier will leave a card to call to let the receiver know they have missed a parcel. They can use this card to get the parcel redelivered or redirected at a convenient time. If you would prefer to give the courier authority to leave the parcel without a signature, simply tick the ‘No Signature Required’ box at check out, and include instructions on where you would like the courier to leave the gift in the ‘Special Delivery Instructions’ box. By giving authority to leave the item, you agree to take full responsibility for the parcel once it has been delivered, as the gift will be left unattended. Giftbox Gallery  is not responsible for what happens to the gift box after the courier has delivered the item. If you are concerned about the safety of having an item left unattended, we would strongly recommend sending the parcel as 'signature required.

We are unable to deliver to PO Boxes, and cannot take responsibility for incorrect addresses or non-delivery due to addresses without access

If you need something delivered urgently, please email us ( or contact us on +64 223809800. We will try our best to help you out.

We will try to deliver your order within our delivery timeframe (courier shipping timeframes are indicative only), however we cannot take responsibility for late delivery of gifts due to location, bad weather, traffic, incomplete or incorrect address, unforeseen circumstances or any other reason beyond our control.

we are an online business and do not allow pick-ups (our liquor license also doesn’t allow it).


                                Still have questions? Please contact us and we will try our best to help you!